Technical Writing

Taskstream/Watermark Tutorials

Abstract As Kutztown’s Watermark Support assistant, one of my responsibilities was to instruct professors, cooperating teachers, and students on the usage of the school’s accreditation assessment platform. The Challenge As these presentations were to be offered to users on opposite ends of the platform, the inherent challenge was to prepare training that worked in parallel…

TuffWrap Press Releases

Abstract TuffWrap Installations is an interesting example of a subcontractor in that it is frequently revising and developing new services (referred to as “solutions” in marketing copy). Two of these reached maturity since my arrival: SmartSeam (second revision) and TuffWrap EXT. I was tasked with writing brief press releases to introduce these services to potential…

TuffWrap Case Studies Template

Abstract At TuffWrap Installations, one of my responsibilities was to update our marketing materials, both textually and visually. The most transformative of these was a reworking of the company’s Case Studies to meet modern aesthetic standards. The Problem Update previously written case studies to create effective and compelling marketing and reference tools. Match brand guidelines…